Shipping and Returns
We ship via Post.nl and sometimes via DHL. As soon as an order is shipped you will receive a tracking number by email to track the package.
- Pick up in Rijswijk Gld. is of course free and coffee is included!
- Letterbox package (with tracking number) costs € 4.50. Letterbox packages must be less than 32mm thick to fit through the letterbox.
- Parcel shipping costs € 6.95 within the Netherlands
Shipping is free for orders over 125 euros.
- Also for Belgian customers, pick-up is free and the coffee is always ready, although we understand that it is a long journey and you prefer to have it delivered at home.
Post.nl is our partner and they have agreements in Belgium with various local carriers who deliver the package to you. If you prefer to receive a delivery via DHL, please let us know via our email address [email protected] In that case, we will manually create a shipment for you at DHL. All packages that we send are provided with a track & trace number so you can track the order.
- Package shipping costs € 8.95.
If you want to order from another country, please contact us by email ([email protected]) to find the best solution.
You can return items in original condition within 30 days.
Please use this form if you would like a refund: this form
As soon as the package is returned, we will inspect it, if it is original condition you will get a complete refund, if there is any damage, we will agree on a suitable compensation.
We will not refund shipping costs for returning your package.
phone: 0031 88 878 0000